> For the complete documentation index, see [llms.txt](https://ai-docs.akile.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ai-docs.akile.ai/kong-zhi-tai/payments.md).

# 充值、订单与兑换码

AK AI Gateway 支持支付相关能力，用户可以购买套餐、查看订单，也可以使用兑换码补充额度。

## 购买入口

进入 [Purchase](https://aigateway.akile.ai/purchase) 页面查看可购买的套餐或订阅。

支付流程可能包含：

* 选择套餐。
* 创建订单。
* 跳转支付或展示二维码。
* 等待订单确认。
* 返回支付结果页。

## 我的订单

入口：<https://aigateway.akile.ai/orders>

订单页用于查看：

* 订单编号。
* 订单金额。
* 支付状态。
* 创建时间。
* 支付结果。
* 退款申请状态。

## 兑换码

入口：<https://aigateway.akile.ai/redeem>

如果管理员或活动发放了兑换码，可以在该页面兑换。兑换前确认：

* 兑换码未过期。
* 兑换码未被使用。
* 当前账号符合兑换条件。

## 支付后未到账

先按顺序检查：

1. 打开订单页查看订单状态。
2. 刷新支付结果页。
3. 等待支付渠道回调完成。
4. 保留订单号，通过支持入口联系管理员。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://ai-docs.akile.ai/kong-zhi-tai/payments.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.